ZMI Services
Private Detective Agency
Telephone: (239) 292-9568
Email: info@zmiservices.com

ZMI Services' interactive website structure is very easy to navigate. The frontend of our site, where you are located now contains all our main pages, as follows:

• Main Page - states what we are about and gives the reader a brief synopsis of the services we offer. This is the starting point at ZMI Services.
• Forms Page - where guests can view a list of the forms we have available for various types of services we offer. (only available to established client accounts) Once a no obligation client account is established these forms become available for download.
• Rates Page - where visitors can get an idea of the costs involved when you contract for our services.
• Profile Page - where in plain English you can review the polices we abide by, our company mission statement, and our disclaimers.
• Discussion Area - where guests can ask questions without having to establish a client account or log into our support ticket system. You may notice there is NO location in the discussion area where you can register or login using the conventional forum sign-up method. This and many other features have been completely removed from our discussion area since they are irrelevant to the nature of our company mission.
• Terms of Service Page - description of our services, acceptance of terms, usage restrictions, and limitations of use can be reviewed.
• Register/Login Page - where all new client accounts are established and current clients can login to their secure accounts.
• Downloads - our PDF repository of forms for the general public to download and utilize.
• PI Videos - helpful and informational video for the general public to view.
• PI Wiki - our information rich repository containing terminology that is used in the private detective business and legal entities.
• ZMI RSS Feeds - found in the footer of every page, simply click on the RSS feed icon and subscribe to one of our many feeds.

And below the backend of ZMI Services.

Backend Operations is SSL Protected (secure sockets layer). This insures that the connection between our clients and our privately owned web server is encrypted and secure. We take privacy matters seriously and go out of our way to protect our clients identity and maintain the integrity of our web server.

All client accounts established at ZMI Services are funneled through our secure backend operations, known as (operations or ops), which will automatically bridge and synchronize the newly established client account with our discussion area by logging the client into both at the same time, thus only one account is needed. Clients can choose to unbridge their accounts.

Your account login will be your email address and the password you choose. At no time are you obligated to retain us for any investigative services. All (potential clients) new clients accounts are without obligation, and if inactive for 3 months they are then completely purged from our system.

The Operations section (backend) of a clients account is a sophisticated and interactive area consisting of a Client Dashboard where all transactions for services take place: purchases, quote requests, communications between client and agent daily during an ongoing case, video, photo and reports are uploaded and downloaded and payments are processed.

This area is only accessible to staff personnel and is where every aspect of a client case is managed, encompassing: taking case orders, reviewing cases, and where approval and strategy methods are devised. Once a case is approved we are in immediate telephone contact with a client and we communicate frequently during an ongoing investigation. Evidentiary material and reports are uploaded on a nightly basis, including: written reports, photos and video of an ongoing, or completed case. We highly encourage telephone contact with our clients especially during an ongoing investigation and mobile surveillance.