Under MGL c. 152 § 36 you are entitled to a one-time payment for certain scars on the hand, neck or face, and permanent loss of function. Normally you would reach an agreement with the insurance company to settle this compensation anywhere between nine months and a (1) year from your
Date of Injury. The delay is to let the scar or loss of function stabilize. If you can't reach an agreement with the insurer, you can file an
Employee Claim - Form 110 to get an appointment to be evaluated by a conciliator.